Legal & Compliance

PRIVACY POLICY

How information shared through this website and an enquiry may be used.

1. Information We Collect

When you send an enquiry, Turbo may ask for information needed to review the requested vehicle or service, such as your name, contact details, dates, locations, passenger or driver requirements and intended use. If the requested arrangement requires identity, licence, payment or other supporting information, the concierge explains what is needed before it is supplied.

2. How Your Data Is Utilized

Information is used to respond to the enquiry, review vehicle or service fit, and coordinate any arrangement that is later confirmed. The applicable purpose, access and retention treatment should be stated in the confirmed arrangement or an updated privacy notice where required.

3. Data Security & Storage

Information shared for an enquiry should be limited to what is needed for the requested review. Access, retention and disclosure depend on the service arrangement and applicable requirements; do not send sensitive documents through a channel until the concierge has explained why they are needed.

4. Privacy Questions

For questions about information shared through an enquiry, contact Turbo through the confirmed call or WhatsApp channels listed on the Contact page. A public email link remains withheld until the intended mailbox is activated and tested.